

In this case, the rep may have been working from an offshore call center and seemed to lack basic knowledge about the kinds of applications customers use with Comcast service. In last place was Time Warner Cable, which Comcast is attempting to purchase. What is clear is that subscribers often have unsatisfying experiences when calling Comcast, which has contributed to the company ranking second-to-last in the American Customer Satisfaction Index ratings of Internet service providers. It’s something going on with Comcast while I’m using this program." The customer told the rep that "it's completely disconnecting my service to Comcast on all my devices. When Ars contacted Comcast today, a spokesperson said, "we’re looking into this and are going to reach out to the customer to see how we can help." Advertisement "It’s a service, it’s almost like Netflix or Amazon." Steam has 75 million users worldwide. Eventually, the rep offered to set up an appointment with a technician. "It’s not a virus because over 50 million people use it," the customer responded. That's when the rep replied that "it's probably a virus" or "too heavy," apparently saying the download was taking up too much space. The customer assured the rep that his antivirus had not spotted anything and that his Wi-Fi network is secured. He also described the problem on reddit, saying that his 50Mbps Comcast service would initially provide 6Mbps downloads on Steam before quickly "zeroing out." Re-starting the download led to the same result.Īfter hearing a description of the problem, the Comcast rep said, "I would recommend you to make sure the Wi-Fi is secure because it could be a virus trying to get into your computer."

The old language eggs (discord-js-generic, discord-py-generic, etc) have been moved to the generic languages section.Further Reading Comcast incompetence inspires more painful tales from customersThe customer was apparently trying to download a game through Steam when his Internet connection stopped working. Note: these are actual Discord bot eggs, NOT language eggs. This is not required on 1.X Please read the CONTRIBUTING.md before submitting PRs Bots You must restart your daemon after importing an egg if you are using 0.7.
